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What is the Emergency Broadband Benefit (EBB) Program?

The Emergency Broadband Benefit (EBB) program is a temporary Federal program that provides qualified low-income consumers with free or discounted broadband service. The EBB program was established to ensure everyone has the opportunities that broadband internet service provides.

The Universal Service Administrative Company (USAC) is responsible for administering and maintaining the EBB program. The USAC collects, maintains, supports and distributes information for the low-income EBB program. More information as well as program requirements can be found on the USAC website.

Feelsafe Customers that Opt-In to the EBB program can enjoy the following benefits at no cost:

  • FREE Unlimited Talk
  • FREE Unlimited Text
  • FREE Unlimited MMS
  • FREE Unlimited Data (22 GB at 3G, 4G/LTE Speeds, Remainder at a Reduced Speed)

The EBB Program is scheduled to Launch on May 12, 2021.

When the FCC announces the end of the EBB program or we end our EBB service offer, we will notify you and you will revert to receiving only the standard FREE Lifeline plan where available and if you are eligible. You may keep your EBB service by paying for one of our prepaid plans. Our standard terms and conditions will apply.

Do I Qualify?

Qualifying for the EBB Program is Easy! Just make sure you meet the following eligibility requirements.

  1. Limit One EBB benefit per Household
  2. EBB benefits are available to consumers who use any of the following government assistance programs or have an income at or below 135% of the Federal Poverty Guidelines (FPG)
    • Medicaid
    • Supplemental Nutrition Assistance Program (SNAP/Food Stamps)
    • Supplemental Security Income
    • Federal Public Housing Assistance (FPHA)
    • Veterans Pension or Survivors Pension Benefit
    • Tribal Programs* (and live on Federally-Recognized Tribal Lands)
      • Bureau of Indian Affairs General Assistance
      • Tribally Administered Temporary Assistance to Needy Families (TANF)
      • Tribal Head Start (Only Households that meet its income qualifying standard)
      • Food Distribution on Indian Reservations

    - or -
    • At least one household member is approved to receive benefits under the free and reduced-price school lunch program or the school breakfast program, including through the USDA Community Eligibility Provision, or did so in the 2019-2020 school year; Received a Federal Pell Grant during the current award year; Experienced a substantial loss of income since February 29, 2020 and the household had a total income in 2020 below $99,000 for single filers and $198,000 for joint filers or meets the eligibility criteria for a participating provider's existing low income or COVID-19 program
  3. The EBB Benefit is non-transferable.
  4. EBB Program Benefits may be obtained from any participating provider of your choosing and your monthly service benefit may be transferred to another provider at any time.

There is no cost to participate in the EBB Program with FeelSafe Wireless. The program is FREE if you qualify. You will receive Unlimited Talk, Text, MMS and Unlimited Data (22 GB of High Speed Data at 3G, 4G/LTE Speeds, then the remainder of data will be at a reduced speed). The EBB Program is a Temporary Emergency Federal Government Benefit Program operated by the Federal Communications Commission. If you choose to continue service after the program ends, you will be subject to regular rates and terms of service.

For questions, please contact us at 877-247-7799